ESCALATION MATRIX

Reach out to COO Escalation desk, if the resolution is not as per your expectation

COO ESCALATION DESK

  • Mr. Satishwar Balakrishnan

    If the resolution you receive does not meet your expectations, please click here to send an email to our COO Mr. Satishwar Balakrishnan

    "My team and I endeavour to provide you with the highest standards of service. In the event that we have not been able to meet your expectations, I would be delighted to have you share your feedback so that my team and I will expedite the resolution. Thank you for your business."

    -Mr. Satishwar Balakrishnan

Write to GRO

If you are still dissatisfied with the resolution you receive, you may write to gro@aegonlife.com

Insurance Ombudsman

If your issue remains unresolved, you may directly approach the Insurance Ombudsman for Redressal. Click here for addresses of the Insurance Ombudsman Offices.