We are here for you!
One thing we take very seriously is your grievances. Be rest assured that we are here for you and with you to resolve any grievances you may have to the best of our abilities.
Choose a preferred channel
Write to us
Aegon Life Insurance Company, A-201, 2nd Floor, Leela Business Park, Andheri-Kurla Road Andheri-East Mumbai- 400059
Locate a branch near you
In case you think it would be better to seek a resolution by visiting a branch near you, Click here for a quick list of our branches.
Escalation
If you are still not satisfied with the resolution provided, you can escalate the issue by approaching the escalation desk at escalation.desk@aegonlife.com
Write to the GRO
In case you are still not happy with the response, you can seek a resolution by writing to gro@aegonlife.com
Insurance Ombudsman
If for some reason your issue still remains unsolved, you may directly approach the Insurance Ombudsman for Redressal. Click here to for addresses of the Insurance Ombudsman Offices.
Grievance Redressal Policy
Need to know more? Download Grievance Redressal Policy.